Why Conduct Exit Interviews?
An Exit Interview is a powerful tool that allows your company to gain an understanding as to why people may have left your company – what they liked and did not like. With an effective exit interview program, companies are able to learn from the past experiences of departing employees and gain an opportunity to improve management/employment practices accordingly.
Exit Interviews capture ideas for improvement while promoting positive interaction with departing employees. Detailed results and statistical reports taken from Exit Interviews can help pinpoint potential action opportunities that can encourage reduction in turnover rates and improve employee morale.
Telephone-based one-to-one Exit Interviews provide the opportunity to:
Promote positive PR with departing employees, who often enjoy the opportunity to just be listened to, and appreciate their voice being heard.
Receive valuable feedback from departing employees about compensation, working conditions, management, culture.
Dive deeper into areas of the departing employee’s most serious concerns, and conversely reveal details of what they enjoyed most.
PLEXUS provides employers with third-party, unbiased exit interviews of departing employees. Our team is comprised of highly skilled individuals capable of conducting exit interviews from the most junior to senior level positions.
Interviewers:
Provide accurate verbatim responses
Act as an extension to your HR Team
Have the ability to read situations and solicit information
Ensure a common understanding of all questions being asked